E16 User Manual
Melco Support Knowledgebase/FAQ



E16 First Time Set Up Instructions

Setting up the E16 for the first time.       

E16 Training and Resource Guide



E16 Parts Manual 

Parts available through your Bernina Dealer or ShopMelco.com



E16 UI Operating Software Update v1.12.152 (Aug, 2020 Release)  Update your E16 Operating Software here (Important settings changes in note below!)
E16 Knowledgebase Documents


Desktop Remote Connection

This is only intended for use under the direction of an E16 Support Technician.



Start a Support Ticket

Use this link to start a support ticket and a technical support specialist will contact you.

Important Settings Changes in v1.12.152 (11.12.124)


Attending events and workshops are a great way to stay up to date and trained on the latest updates.  Maintenance and training workshops will be conducted around the country throughout the year.

E16 PC Requirements